Hybrid IT Service Desk Analyst – End-User & Classroom Tech

Cardinal Newman College is seeking a Service Desk Analyst to deliver professional, customer-focused IT support across the college and partner sites. The role involves hands-on troubleshooting of end-user devices, classroom technology and connectivity, with ownership of incidents from start to finish.

You will work within the IT Services team, providing remote and in-person support, and escalate to specialized teams as required.