Hybrid IT Service Desk Analyst (Entry-Level)

Diligent is seeking an Associate Service Desk Analyst to help employees maximize the value of our technology. You will deliver friendly, reliable technical support, troubleshoot hardware, software, and network issues, and ensure problems are resolved quickly.

The role combines onsite and remote work within a global team, offering opportunities to grow with the organization. You’ll manage incidents end-to-end, update stakeholders, and contribute to knowledge resources to lift IT service delivery.