Hybrid IT Service Desk Analyst | Remote Support

Express Scripts Canada is seeking a motivated IT Service Desk Analyst in Mississauga, ON. This full-time hybrid role supports internal customers with ITIL-aligned service delivery and after-hours on-call rotation as needed.

The candidate should have a post-secondary degree or diploma, strong problem-solving and communication skills, and familiarity with ITIL practices. Bilingual English/French is a strong asset, with flexibility in schedule and security clearance expectations.