Hybrid IT Support Supervisor - Service Desk Leader

The Camping and Caravanning Club Ltd is seeking a Support Services Supervisor in the Technology & Change department. This full-time role involves supervising the Support Services teams, hands-on technical support, SLA management, and serving as a technical escalation point.

The role includes participating in the on-call rota to ensure continuous support. You will drive service improvements, monitor performance metrics, and collaborate with internal and external stakeholders to deliver