Hybrid Risk & Controls Lead, Retirement Ops

Manulife Financial in Waterloo, Ontario, seeks a Manager, Risk & Control Governance for Retirement Operations. You will lead a team responsible for risk and control governance, oversee the Operational Risk Management Framework, and partner with operational leaders to identify, assess, monitor and remediate risks.

This role requires expertise in SOC1 controls, RCSAs, quality management, and risk reporting. You will collaborate with audit and risk teams, present insights to senior leaders, and