IT & Software

Hybrid Service Desk Analyst – Frontline IT Support

Kibbi Technologies Inc.

Vancouver · Metro Vancouver Regional District · Canada

Northbridge Financial is seeking a Service Desk Analyst to deliver frontline user support for desktop hardware/software and applications across business units. The role includes logging incidents, diagnosing issues, deploying devices, and supporting onboarding/offboarding while maintaining strong customer relationships.

Candidates typically have 1-3 years in IT helpdesk or desktop support, with Windows experience and familiarity with ServiceNow, Jira, Zendesk, or Remedy.

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Reference: WJ-3875_13119504

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