Hybrid Support & Integration Engineer (SaaS/EdTech)

Isograd Inc. in Toronto is seeking a Support and Integration Engineer to bridge customer support, product, and development teams, ensuring smooth integrations of Tosa and Isograd Learning platforms for clients.

You will own the setup and ongoing maintenance of client integrations (SSO, API, LTI), diagnose issues, and translate feedback into actionable reports for the product team. This role collaborates with agile teams, helps test fixes, and contributes to documentation and knowledge bases