IT & Software

Hybrid Technical Support Engineer: AI-Enabled, SQL & API Pro

PowerToFly

London · England · United Kingdom

Medidata is seeking a Technical Support Engineer to serve as the primary contact between support and core engineering teams. You will diagnose, test, and document defects, craft fixes, and communicate status to clients within a hybrid work environment.

You will engage with AI tools and developer environments (GitHub Copilot, Gemini, Postman) to accelerate resolutions while ensuring regulatory and data privacy standards are met. Collaboration with R&D and other Medidata teams is essential.

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Reference: WJ-766_22013085

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