IT & Software

IBM Sterling Administrator

Realign Llc

Toronto · On · Canada

Job Type: Full Time
Location: Toronto, ON
Work Model: Onsite

Primary Skills: IBM Sterling SFG & B2B Integrator, MFT & File Transfer Protocols, Unix/Linux & Shell Scripting

Job Description

We are seeking an experienced IBM Sterling Administrator to support and maintain enterprise Managed File Transfer (MFT) environments. The role requires strong hands-on expertise with IBM Sterling File Gateway, B2B Integrator, CCM, SSP-CM, and SEAS, along with experience in production support, troubleshooting, security, and file-transfer protocols.

Key Responsibilities

  • Configure and maintain Trading Partners, routing rules, services, adapters, and Business Processes within IBM Sterling.
  • Support deployments involving code changes, maps, configurations, and Business Process updates.
  • Monitor file-transfer flows, queues, BP execution, system health, and availability.
  • Provide L2 production support for IBM Sterling File Gateway and related MFT components.
  • Troubleshoot production incidents, perform root-cause analysis, and resolve issues within SLA timelines.
  • Configure and support security and encryption technologies including PGP, SSL, and SSH.
  • Provide rotational 24/7 on-call production support.
  • Collaborate with application, infrastructure, and security teams.
  • Maintain technical documentation and operational procedures.
  • Participate in ServiceNow-based incident and change management activities.

Required Skills & Qualifications

  • Strong hands-on experience with IBM Sterling File Gateway (SFG), B2B Integrator, CCM, SSP-CM, and SEAS .
  • Strong knowledge of FTP, SFTP, FTPS, HTTPS, and AS2 protocols.
  • Proficiency in Unix/Linux and shell scripting.
  • Experience supporting enterprise production and MFT environments.
  • Strong troubleshooting, incident management, and root-cause analysis skills.
  • Experience with PGP, SSL, and SSH security technologies.
  • Strong understanding of enterprise file-transfer operations and production support.

Nice-to-Have Skills

  • Experience with Dynatrace monitoring and log analysis.
  • Exposure to OpenShift or other container platforms.
  • Familiarity with GitHub, YAML, and DevSecOps practices.
  • Experience with ServiceNow change management.

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Reference: WJ-291_11318117

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