IT & Software

Implementation Consultant

Thomson Reuters

London · Greater London · United Kingdom

Overview

In this role you will act as an implementation and solution expert for the ONESOURCE Pagero platform, balancing independent work with cross-functional collaboration. You will manage multiple projects, deliver training, and guide configuration and troubleshooting to meet client needs. You’ll support pre-sales activities, design deliverables, and drive end-to-end implementation efforts across EU and APAC regions. This is a hands-on role with significant impact on customers’ invoicing processes and regulatory compliance.

Pay / Benefits
  • Hybrid Work Model
  • Flex My Way policies
  • Grow My Way program
  • tuition reimbursement
  • Headspace app access
  • two paid mental health days off annually
Responsibilities
  • Serve as an application and solution specialist for ONESOURCE Pagero platform across multiple projects
  • Deliver end-user and super-user training and make configuration/troubleshooting decisions
  • Lead large, cross-functional and partner-led implementation projects
  • Contribute to project planning, timelines, and budgeting
  • Resolve customer support issues effectively
  • Collaborate with Product, Sales, Support and partner organizations
  • Support pre-sales activities, including demonstrations and scoping
  • Customize and configure applications per specifications
  • Design, develop, and document project deliverables and timelines
  • Participate in application configuration, implementation, and testing
Key requirements
  • Experience as implementation and solution consultant in large cross-functional implementations or partner projects
  • Experience contributing to project management activities (planning and timelines)
  • Proven ability to resolve customer issues quickly and effectively
  • Strong collaboration with Product, Sales, Support, and partners
  • Experience with pre-sales activities (demonstrations, scoping)
  • Collaboration with Product Management and Engineering to deliver end-to-end solutions
  • Hands-on application configuration, implementation, and testing
  • problem-solving
  • analytical thinking
  • organized and independent work style
  • IT integrations and configuration
  • e-invoicing and AP/AR lifecycle understanding
  • knowledge of ONESOURCE Pagero platform

Reference: WJ-747_30186508

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