Implementation Consultant
Kerridge Commercial Systems
Overview
As an Implementation Consultant, you lead rental-software deployments for customers, guiding change and training across on-site and remote delivery. You’ll manage multiple projects, own the end-to-end rollout of the Rental product suite, and ensure milestones are met in a fast-paced environment. You’ll collaborate with clients, use your consultancy and technical know‑how to achieve outcomes, and contribute to a culture open to AI and continuous improvement.
Responsibilities- Deliver rental product suite implementations within agreed timelines and escalate risks when needed
- Manage multiple projects of varying scope concurrently
- Own the full implementation lifecycle for the Rental product suite
- Train customers on-site and remotely per project scope
- Lead project kick-off meetings
- Monitor, track and report delivery activity and project status
- Identify, document and escalate delivery risks and issues to line manager
- Apply appropriate tools and processes to drive project success
- Experience in managing or supporting software implementation projects
- Strong organisational skills, clear communication, attention to detail and problem-solving ability across the project lifecycle
- Full driving licence (travel to customer sites)
- Clear communication
- Problem solving
- Client management
- Understanding of ERP systems and their delivery
- Experience with software implementations
- SQL/SQL Server databases
Reference: WJ-747_30182636