Implementation Consultant, HR | EMEA

As an Implementation Consultant at Deel, you will onboard clients and enable their integration with Deel’s platform. You’ll tailor configurations to client needs, guide them through setup, and collaborate with sales, success, and product teams to ensure a smooth handoff. Your work directly supports client success and Deel’s growth in new markets, combining technical know-how with a strong customer focus. You’ll tackle cross-functional projects at scale, shaping how global work is enabled.

• Stock grant opportunities
• Remote work flexibility
• WeWork access (optional)
• Total rewards programs
• Healthcare and benefits to workers in 109 countries
• Diversity and inclusion commitments

• Lead client onboarding and implementation projects to ensure a smooth transition to Deel’s platform
• Collaborate with clients to gather requirements and configure Deel’s solutions
• Provide product expertise during implementation, including setup, integrations, and testing
• Coordinate with Sales, Customer Success, and Product for seamless handoffs from sales to implementation
• Develop and maintain project plans, timelines, and documentation
• Provide training and support to clients on using Deel’s platform
• Troubleshoot issues during implementation
• Identify process improvement opportunities to enhance efficiency
• Capture and relay client feedback to internal teams for product improvements
• Manage multiple client implementations while maintaining high customer satisfaction

• 3+ years in implementation consulting, project management, or similar
• Strong understanding of SaaS platforms, global payroll, or HRIS systems
• Proven experience managing client relationships through implementation
• Strong project management skills for timelines and priorities
• Excellent problem-solving and troubleshooting abilities
• Strong communication and ability to present technical concepts to non-technical audiences
• Experience with CRM tools (Salesforce) and project management software (Asana, Jira)
• Ability to work independently and in cross-functional teams
• Willingness to travel for client meetings or on-site implementations
• Bachelor's degree in Business, Information Systems, or related field

• Strong communication and interpersonal skills
• Ability to present complex concepts clearly to non-technical audiences
• Independent and cross-functional team collaboration
• CRM tools (Salesforce)
• Project management software (Asana, Jira)
• Understanding of SaaS platforms