In-Flight Hospitality Experience Architect

British Airways is seeking a Hospitality Design Executive to shape onboard customer experiences, working within the Customer Experience team. You will develop differentiated hospitality standards and design end-to-end experiences across cabins, partnering with inflight and ground teams to deliver on-brand service.

Your background in luxury hospitality and airline experience, plus strong project management, data analysis and collaboration skills, will help translate ideas into scalable customer