Incident & Change Manager – Secure IT Operations

Sopra Steria in Hemel Hempstead is seeking an Incident and Change Manager to oversee day-to-day delivery of Incident, Change and Release activities within a secure technology environment. You will lead people, plan resources, monitor performance and drive continual service improvement across multiple programmes, with office attendance five days a week.

The role requires ITIL 4 Foundation, MOD DV clearance, and UK nationality; experience in hosting/data centre environments and Agile ways of