Information Systems Officer

In this role you will help design, develop and support the technology platforms underpinning the Knowledge and Information Management (KIM) service. You will work with cross-functional teams to deliver practical digital solutions that enhance information management, processes and user experience, leveraging Microsoft 365, Power Platform and BI tooling. You will contribute to systems architecture, data quality, and reporting to support University objectives. This is a hands-on, impact‑driven position in a mission‑led, flexible education environment and offers the chance to shape how information supports decisions and services.

• flexible working
• hybrid working pattern
• Milton Keynes office attendance as needed
• support and adjustments in recruitment process

• Support design, configuration and ongoing improvement of KIM information systems
• Contribute to enterprise architecture ensuring scalable, secure solutions
• Assist with system integrations and data flows between Microsoft 365, SharePoint, Power Platform and other enterprise systems
• Maintain technical documentation and operational procedures
• Design, develop and maintain Power Apps to support operational processes
• Create and manage Power Automate workflows to improve efficiency and consistency
• Troubleshoot, test and optimise apps and automations for reliability
• Develop and maintain Power BI dashboards and reports
• Identify opportunities to simplify and automate business processes across KIM and Library Services
• Provide technical guidance and training to colleagues; build strong stakeholder relationships
• Ensure development follows governance, security, and compliance standards
• Support information governance, records management and data protection activities
• Participate in testing, audits and risk management as required

• Experience building and administering business information systems supporting process improvement and automation
• Experience with Microsoft Power Platform (Power Apps, Power Automate)
• Experience creating reports/dashboards with Power BI or similar BI tools
• Understanding of information systems architecture, data management, and system integration principles
• Ability to translate business requirements into practical technical solutions
• Excellent communication and stakeholder engagement skills
• Ability to manage multiple priorities and meet deadlines

• Communication
• Stakeholder engagement
• Problem solving
• Microsoft Power Platform (Power Apps, Power Automate)
• Power BI
• SharePoint