IT & Software

Infrastructure Analyst

Richmond and Wandsworth Councils

London (Wandsworth) · Greater London · United Kingdom

Overview

As Infrastructure Analyst, you ensure reliable, secure IT infrastructure and drive continuous improvement for the partnership’s digital services. You will manage modern cloud and on-site infrastructure, support live operations, and contribute to service improvements in a collaborative, service-focused environment. The role combines hands-on management with strategic optimization to support vital council services. You will work with cross-functional teams to shape scalable, secure infrastructure in a public-sector context.

Pay / Benefits
  • 40 days annual leave (incl. Bank Holidays)
  • flexible working
  • generous pension plan
Responsibilities
  • Provision, configure and manage Azure cloud and private cloud infrastructure (VMs, networking, storage)
  • Monitor performance, capacity and costs to identify risks and improvement opportunities
  • Implement and maintain security controls across infrastructure for compliance and protection
  • Diagnose and resolve complex infrastructure incidents; serve as senior escalation point
  • Design, develop and maintain automation and infrastructure-as-code deployments
  • Create and maintain technical documentation and operational procedures
  • Provide technical guidance to colleagues and contribute to service improvements
  • Support infrastructure projects and change initiatives ensuring secure, maintainable solutions
  • Collaborate in a live service environment with changing priorities due to incidents or security issues
Key requirements
  • Strong experience with Microsoft Azure and cloud-based infrastructure in a complex enterprise
  • Experience with virtualization technologies and enterprise infrastructure platforms
  • Experience administering Microsoft Active Directory and related Microsoft services
  • Deep knowledge of cloud architecture, networking and infrastructure tech; ability to diagnose complex issues
  • Ability to operate autonomously in a live service environment and manage operational risks
  • Experience delivering infrastructure improvements, automation and efficiencies and contributing to projects
  • Collaboration with cross-functional teams
  • Strong problem-solving and analytical thinking
  • Ability to work autonomously with professional judgement
  • Microsoft Azure
  • Cloud infrastructure management
  • Virtualization technologies

Reference: WJ-747_31182608

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