Infrastructure Engineer

Job Title: Infrastructure Engineer

Role Type: Permanent

Location: Birmingham, hybrid (some travel to Watford)

Salary: £40K - £45K

Our client is looking for somebody to join their IT team to support and improve a business-critical UK infrastructure spanning on-premises servers, cloud platforms and networking. You will resolve complex third-line issues, strengthen monitoring and automation, and help migrate services to the cloud while maintaining high security, compliance and governance standards.

Key Responsibilities

• Administer Windows Server, Active Directory, Group Policy and core infrastructure services.
• Investigate and resolve complex third-line incidents across servers, cloud and networking.
• Support AWS and Azure platforms and contribute to cloud migration projects.
• Implement proactive monitoring, alerting and automation to improve resilience and efficiency.
• Work with internal teams and technology partners to deliver secure, compliant infrastructure improvements.
• Maintain clear technical documentation and participate in an on-call rota, including support during key retail trading periods.

Key Skills

• Strong Windows Server administration experience, with solid Active Directory and Group Policy knowledge.
• Excellent troubleshooting skills and experience supporting enterprise infrastructure.
• Practical knowledge of AWS and/or Microsoft Azure.
• Experience producing technical documentation and using automation to streamline support.
• Clear communication, a proactive "can-do" approach and confidence working independently.

Desirable Experience

• PowerShell, Microsoft 365 administration, networking, Linux, SolarWinds or similar monitoring tools, and AWS services such as ECS, Amazon MQ and web applications.

Technology

• Windows Server
• Active Directory & Group Policy
• Microsoft 365
• AWS (ECS, Amazon MQ, RDS, S3, WorkSpaces and VPCs)
• Microsoft Azure
• PowerShell
• Meraki
• SQL Server
• SolarWinds
• Remote access technologies

Are YOU ready to take ownership of a varied infrastructure estate and help shape its cloud future?