Infrastructure Engineer II

In this role you will provide technical leadership for the operation, modernization, and reliability of Bank of America's z/OS platform. You will resolve complex system issues, guide implementations, and partner with infrastructure teams to deliver secure, resilient services. You will apply deep mainframe expertise to align technology with business needs and drive optimization. This role offers impact across large-scale, globally deployed environments and opportunities to shape platform capabilities. You will work within a collaborative team to ensure stable, scalable mainframe operations in support of critical banking services.

• private healthcare for you and family
• pension plan
• maternity/paternity leave
• flexible benefits
• emotional wellbeing support
• gym and wellbeing apps

• Provide engineering and operational support for the z/OS platform, including OS support and data centre capabilities
• Design, develop, and implement system engineering solutions with limited oversight
• Offer technical direction for special projects and operational activities without direct-report responsibility
• Perform root-cause analysis and resolution for z/OS issues
• Install, configure, test, upgrade, and support z/OS and related software
• Provide system-level support ensuring stability, availability, and recoverability
• Evaluate existing and proposed systems and recommend practical solutions
• Identify opportunities to optimize mainframe resources and performance
• Research hardware/software changes and plan interfaces/dependencies with the OS
• Collaborate with networking, storage, security, application teams for integration
• Create and maintain accurate system/configuration/documentation
• Assess emerging technologies and recommend alignment with requirements

• IBM z/OS knowledge (system control, architecture, processing logic, RACF)
• Experience supporting z/OS in large-scale, globally deployed environments
• Develop and enhance tools/standards for managing enterprise z/OS
• Advanced problem-determination and timely resolution skills
• Experience with IBM zEnterprise hardware and data centre facilities
• Experience installing and servicing z/OS software using z/OSMF and SMP/E
• Experience with IBM electronic support resources (IBMLINK)
• Subject-matter expertise in mainframe systems programming and technical leadership
• Experience supporting z/OS 3.1 environments running JES2
• Proficiency with diagnostic and performance tools (IPCS, RMF, MICS, SMF, Debug Tool, SLIP, Splunk)
• Programming with REXX and IBM High Level Assembler
• RACF administration and security support experience
• Experience defining/maintaining mainframe hardware configurations using HCD
• Experience with major z/OS subsystems/middleware (CICS, Db2, IMS, IBM MQ)
• Experience with BMC and Broadcom mainframe software products
• Strong technical writing and documentation ability

• technical leadership
• problem-solving
• documentation-focused
• z/OS
• RACF
• z/OSMF