Infrastructure Operations Engineer (Platform/DevOps)

Overview

In this role you ensure the reliability, security, and efficiency of HMRC’s mission-critical cloud platforms. You will monitor, manage incidents, apply security controls, and drive automation to reduce manual effort. You’ll work within a cross-functional cloud team, contributing to cloud transformation and architecture exposure. The position offers hands-on scale, governance, and leadership opportunities in a high-impact government environment.

Pay / Benefits

• Flexible and Hybrid working
• Generous leave (25–30 days)
• Pension contributions to Civil Service Defined Benefit scheme
• Family-friendly policies
• Personal coaching and development
• Hybrid working arrangements

• Own operational health of HMRC Cloud platforms and resolve incidents
• Drive root-cause analysis and implement permanent fixes
• Develop and maintain Terraform-based Infrastructure as Code
• Design and maintain GitLab CI/CD pipelines and automation templates
• Implement security and compliance controls, including vulnerability management
• Analyse cost/performance and guide efficient resource usage
• Collaborate with platform teams to standardise build/release processes
• Mentor engineers and contribute to technical leadership across Platform teams
• Document procedures and promote resilient, standardised operational practices

• Experience operating in AWS or Azure
• Incident and problem management with root-cause analysis
• Proficiency with Linux systems administration
• Infrastructure as Code experience (Terraform preferred)
• GitLab CI/CD knowledge (pipelines, runners, secrets)
• Scripting skills (Python, Go, or Bash)

• Mentoring and technical leadership
• Collaborative teamwork
• Critical thinking and analytical mindset
• Terraform
• GitLab CI/CD
• AWS or Azure