IT & Software

Infrastructure Operations Engineer (Platform/DevOps)

United Kingdom Government

Telford · Shropshire · United Kingdom

Overview

As Infrastructure Operations Engineer in HMRC's Enterprise Cloud Services, you ensure reliable, secure cloud platforms that host mission-critical services. You’ll monitor, respond to incidents, manage changes, and push automation and IaC to tighten resilience. The role offers architecture exposure, cloud transformation, and leadership responsibilities within a diverse, collaborative team. You help optimise performance, security, and cost while supporting cross-functional releases at scale.

Pay / Benefits
  • Hybrid working policy
  • Flexible working
  • Pension contributions to Civil Service Defined Benefit scheme
  • Leaves: 25–30 days
  • Moves Adjustment Payment (Leeds move)
  • Coaching and development
Responsibilities
  • Own operational health of Cloud platforms and resolve incidents
  • Drive root-cause analysis and permanent fixes
  • Develop and maintain Infrastructure as Code using Terraform
  • Design and maintain GitLab CI/CD pipelines
  • Apply cloud security and compliance practices
  • Manage vulnerabilities via automation and design
  • Analyse value/cost/performance to optimise spend
  • Mentor engineers and share best practices across Platform teams
  • Lead by example in technical leadership and problem-solving
Key requirements
  • Experience operating in AWS or Azure
  • Incident & problem management and RCA capability
  • Proficiency with Linux systems administration
  • Infrastructure as Code experience (Terraform preferred)
  • Knowledge of GitLab CI/CD, pipelines, runners, secrets management
  • Scripting skills (Python, Go, or Bash)
  • Mentoring and team leadership
  • Collaborative mindset
  • Critical thinking and analytical approach
  • Terraform
  • GitLab CI/CD
  • Linux administration

Reference: WJ-747_30301268

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