Infrastructure Support Engineer (Projects)

Salary: £30,000 - 40,000 per year

Requirements:

• Experience within a 2nd Line IT Support position.
• Good all-round knowledge of IT infrastructure.
• Exposure to Microsoft 365 and Windows environments.
• Basic networking knowledge, including switches, routers, TCP/IP, DNS and DHCP.
• Excellent troubleshooting skills.
• Strong communication and customer service skills.
• A genuine desire to develop your career.
• Full UK Driving Licence.
• Exposure to Azure, networking, firewalls, virtualisation, CCTV, Ubiquiti or cloud technologies would be advantageous, but is not essential.

Responsibilities:

• Support the delivery of infrastructure and networking projects.
• Assist with the installation and configuration of switches, routers, firewalls and wireless networks.
• Support cloud migrations and client onboarding projects.
• Assist with data migration and implementation projects.
• Provide 2nd Line technical support to business clients.
• Troubleshoot Microsoft 365, Windows and network-related issues.
• Work alongside senior engineers on client deployments.
• Build strong relationships with customers and provide excellent technical support.
• Learn new technologies and develop your infrastructure knowledge.

Technologies:

• Azure
• Cloud
• Support
• Microsoft 365
• Network
• TCP/IP
• Windows
• Office 365

More:

We are a growing technology consultancy based in Colchester, offering a salary of £30,000 to £40,000 depending on experience. This is a great opportunity to move beyond traditional support and gain hands‑on experience delivering infrastructure projects, cloud deployments and client solutions. As a smaller, ambitious business, we offer greater exposure, ongoing training and mentoring from experienced consultants, and the chance to work across a wide variety of technologies and client environments. There is genuine opportunity to progress into a Project Engineer or Technical Consultant role, and your contribution will make a real difference from day one.

last updated 36 week of 2026