IT & Software

Infrastructure Team Lead

Reed Technology

Gateshead · England · United Kingdom

We're recruiting an experienced

Infrastructure Team Lead

to join the IT function of a large global organisation in Newcastle. This is a great opportunity for someone with experience leading technical teams who enjoys the

people management side of the role , while maintaining a good understanding of the underlying technology. You'll manage an established team working across

servers, storage and networking , taking responsibility for their day-to-day management, development and performance. You'll also work closely with wider infrastructure teams and management across a global IT environment. The role Your focus will be on

leading and supporting the team , ensuring workloads are managed effectively and people have the support and development they need to perform at their best. Responsibilities will include: Leading, coaching and developing a team of infrastructure professionals Holding regular

1-to-1s

and supporting individual development Managing

absence, performance, holidays and team capacity Coordinating workloads and priorities across the team Supporting engineers with technical issues and escalations Providing oversight across

Microsoft infrastructure, Azure and networking Encouraging collaboration and knowledge sharing between infrastructure disciplines Supporting the delivery of infrastructure projects and improvements Helping maintain secure, resilient and reliable infrastructure services Working with colleagues and technical teams across a global organisation What we're looking for The role requires a good combination of

people management experience and technical infrastructure knowledge . Ideally, you'll bring: Experience

leading or managing an infrastructure or technical team Good people management experience, including

1-to-1s, absence management, performance and development A strong technical background within IT infrastructure Knowledge of

Windows Server, Microsoft Azure and virtualisation Good networking knowledge across areas such as

LAN/WAN, routing, switching, firewalls and VPNs Experience working within hybrid on-premise and cloud environments Experience supporting technical escalations and operational issues Strong communication, organisation and stakeholder management skills Experience with areas such as

storage and backup, ITIL, ServiceNow, automation or global IT environments

would also be beneficial. The opportunity You'll be joining an established and growing infrastructure function within a

large global organisation , taking responsibility for the day-to-day leadership of a team covering both compute and networking. It's a particularly good opportunity for an experienced

Infrastructure Team Lead, Technical Team Lead or infrastructure professional who has progressed into people management , while still enjoying being close to the technology.

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Reference: WJ-799_31258485

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