Innovation Manager: AI-Driven Service Design Lead

Stott and May is seeking a Senior Service Development Lead based in Stratford (high-flex working) to establish a new service development unit. You will drive innovation in information services by focusing on personalized user journeys and AI-informed delivery.

The ideal candidate will bring proven experience in service design, agile delivery, and strong stakeholder management skills. If you are passionate about transforming how information services are delivered, this is the role for you.