IT & Software

Insights & Analytics Lead, CX & Continuous Improvement

Viasat

United Kingdom · Nationwide · United Kingdom

Viasat in the United Kingdom seeks an Insights, Analytics & Reporting Lead to drive a data‑driven culture by delivering dashboards, analytics models, and performance reports across operations and customer metrics.

You will own the CX and CSAT programs, build VoC frameworks, translate insights for executives, and partner with product, operations, and support to embed customer feedback into decision making, while leading Lean or Six Sigma initiatives.

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Reference: WJ-766_22785745

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