Integration Technology Business Analyst III

H Robinson is seeking an Integration Technology Business Analyst III who will lead and manage multiple digital integration projects in support of our Global Forwarding business, delivering robust technical solutions that are supportable, stable, and aligned to enterprise architecture. The Integration Technology Business Analyst III elicits and creates requirements for our customer digital integration, learning the customers business processes, analyzing data, and maintaining a thorough understanding of our internal practices. You will consult on digital communication technology methodologies and solutions that span multiple technical domains while contributing to team process development and continuous improvement efforts. This role partners with, educates, and influences internal and external partners, building and maintaining effective working relationships.
Leads and manages multiple digital integration projects with moderate to high complexity, defining new patterns, leveraging existing patterns, and addressing gaps in the platform, partners with business and technology teams on more complex customers
Facilitates effective meetings, keeps internal and external stakeholders informed, sets and maintains project scope and timelines, mitigates risks, partners with others to resolve technical issues, provides guidance and consultation to the project team, ensures deliverables are met by managing day-to-day work, and escalates issues appropriately
Partners with stakeholders and business resources to learn business processes, elicit, analyze, and translate business needs into requirements that result in solution designs that deliver value and meet the business needs. Provides alternatives that will help drive speed to market
Documents and validates current and future state operational processes and end to end data flows, reviews documentation with the appropriate stakeholders, and evaluates and communicates the business operations impact
Creates and tailors, or maintains project artifacts such as matrices, project\test plans, and technical documentation for customer specific implementations
Provides solution education, monitors end to end data flow and drives issue resolution as needed
Consults, collaborates to build partnerships with internal and external partners, and influences others to translate innovative business requirements into integration implementations and advocates for enhanced solutions that align with modern methods of integration
Manages business and technical risk areas by creating and executing a comprehensive test plan (Regression Quality Assurance Testing, System Integration Testing, and User Acceptance Testing)
Owns cross functional testing scenarios, including creating, executing, and educating the team
Provides training and coaching through partnering on team initiatives, paired analysis, peer project reviews, providing and receiving soft skill training and feedback
Stays informed of evolving business modes, services, and application and technology capabilities essential to designing and implementing partner integration solutions
4+ years of business analysis, software, or customer implementation experience
3+ years of experience managing complex projects spanning cross-functional teams
Experience with standard data exchange formats (delimited flat files, XML, EDI X12, EDIFACT, or IDOC)
Experience with API requirements, implementation, and testing
Experience leading project teams
Minimum 2 years of experience delivering projects in an agile environment
Bachelor’s degree or minimum of 4 years of equivalent work experience and high school diploma/GED
Business and/or technical knowledge of transportation, logistics, or global forwarding
Experience with communication protocols (AS2, FTP, VAN, web services)
Proficient in using SQL and/or other data query tools
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Robinson, we’re building an inclusive workplace where all employees feel they belong. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. EOE\Disabled\Veteran
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. Three medical plans which include
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.Paid time off to volunteer in your community
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities