Intelligent Automation Business Analyst

Overview

Intelligent Automation Business Analyst
Location: London (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent

The Role

Capco is seeking an Intelligent Automation Business Analyst with deep RPA expertise to help financial services organisations unlock value through streamlined, automated operations. This outcome-oriented role places you at the intersection of technology and strategy, enabling process improvements and innovation at scale.

What You’ll Do

• Lead process assessments and identify automation opportunities across client functions
• Document current state processes, design future state automation solutions and define technical requirements
• Collaborate with clients and developers to translate business needs into robust RPA solutions
• Support delivery teams throughout the automation lifecycle, including UAT and deployment phases
• Troubleshoot automation issues and contribute to structured change control processes

What We’re Looking For

• Significant experience working with Intelligent Automation technologies at scale
• Familiarity with RPA vendors such as UiPath, Blue Prism, WorkFusion, and Automation Anywhere
• Strong analytical skills with the ability to simplify complex processes
• Experience identifying automation feasibility, removing process waste, and designing fit-for-purpose solutions
• Excellent communication skills and the ability to work with technical and non-technical stakeholders

Bonus Points For

• Hands-on experience with Microsoft Power Platform, OCR tools (Abby), or process mining (Celonis)
• Knowledge of agile methodology and experience working within a scrum team
• Background in VBA, .NET, Python, or similar scripting languages for automation
• Lean Six Sigma skills or business process modelling experience

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

Inclusion at Capco

We’re committed to a barrier-free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day.