AI & Emerging technologies

Intern, AI & Emerging Technology

Berkshire Hathaway Specialty Insurance

Boston · Massachusetts · United States

Overview

At BHSI, we believe in empowering our customers to navigate a world full of uncertainty. Property and Casualty (P&C) Insurance plays a vital role in helping individuals and businesses manage risk by transferring potential financial losses to insurers.
As an AI & Emerging Technology Intern, you will help colleagues across BHSI, from underwriting and claims to operations and finance, find practical ways to use AI in their daily work. You will sit with teams to understand how they work, spot tasks where AI can save time or improve quality, evaluate existing tools, build prototypes and automations where off-the-shelf tools fall short, and help people adopt what works.
BHSI is building a forever business, and we want you to consider being a part of it!
Learn more about our unique culture and history

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Opportunity:
We are seeking a motivated and curious individual to join our Boston office with the AI & Emerging Technology team as a Summer Intern. This 12-week paid internship offers hands-on experience with generative AI and emerging technology in a real business setting. Along the way, you will learn how technology supports the Insurance Life Cycle (pricing a quote through to a claim) and how a specialty insurer evaluates new ideas responsibly. This is your opportunity to gain experience, build your skills in a professional setting, contribute meaningfully, and be part of a team that’s transforming the insurance industry.
You will:
Meet with colleagues across the business to learn how they work and identify everyday tasks where AI could help, such as drafting, summarizing, researching, and reviewing documents
Try out AI tools and approaches against those tasks, and recommend which ones fit and how to use them well
Build prototypes and workflow automations using AI platforms and APIs, such as assistants, document summarization and extraction, or search over internal knowledge
Write, test, and document code with guidance from experienced engineers
Help people adopt AI by creating how-to guides, prompt examples, and short demos, and by supporting training and office hours
Track the impact of AI solutions, such as time saved, quality, and user feedback, and share findings with the team and business stakeholders
Keep up with new AI tools and features and assess what they could mean for BHSI
Apply responsible AI practices, including data privacy, security, and human review of AI-generated output
Take ownership of assigned work and follow it through to completion, both independently and with the team
Participate in the team’s normal processes, discussions, and meetings
Communicate progress, questions, challenges, and blockers with the team
Present your work to technology and business leaders at the end of the internship
You will be part of a small, hands-on team that values collaboration, experimentation, and continuous learning. Your work will directly shape how people at BHSI use AI more effectively.
What you will learn:
How to turn a colleague’s day-to-day pain point into a practical AI solution
Hands-on skills with today’s AI tools, including prompt design and judging the quality of AI output
How to take an AI idea from prototype to a tested solution people use
What it takes to help people change how they work and adopt new tools
How a specialty insurer weighs new technology for business value, risk, and fit
How AI and technology support the insurance lifecycle and our customers
How to explain technical work to business audiences
A clearer idea of technology and AI career paths at BHSI
Qualifications:
Pursuing a degree in Computer Science, Data Science, Engineering, or another STEM discipline, or prior experience and demonstrated passion for technology
Hands-on experience using generative AI tools (such as ChatGPT, Claude, or Copilot) through coursework, personal projects, or prior work, and ideas about how they can make work easier
Interest in understanding how people work and in solving their problems
Programming experience in Python is a plus; JavaScript or TypeScript is also a plus
Familiarity with REST APIs, MCPs, Git, and cloud platforms is a plus
Analytical, problem-solving, and conceptual skills
Curiosity and the ability to learn new tools quickly
Effective written and verbal communication skills, including explaining technical ideas to non-technical audiences
Ability to manage multiple priorities and manage time effectively in a fast-paced environment
Strong focus, attention to detail, and accuracy
Experience with MS Office applications
All candidates must have permanent work authorization in the United States
Attributes & Values:
Curiosity and a drive to experiment and learn
Strategic thinking and critical analysis
Strong organizational and time management skills
Customer-focused mindset
Embodies respect and integrity
Passion for excellence and continuous improvement
Pay Transparency:
The base salary range for this position in Boston is from $25/hour - $28/hour; a candidate’s salary is determined by their relevant skills and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.
NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

Reference: WJ-4487_22144184

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