IT Asset & Configuration Manager

Overview

In this SACM-focused IT Asset Management role, you will help shape and run accurate asset data and governance to support decision-making, compliance, and cost control. You’ll lead SACM processes within IT Operations and collaborate with service management and stakeholders to ensure the CMDB stays current and valuable. The position offers hands-on policy development, reporting, and audits, with scope to drive improvements and cost optimisation. This is a chance to deepen SACM expertise in a collaborative, performance-driven environment.

Responsibilities

• Develop and implement SACM policies, standards and procedures
• Lead day-to-day IT asset management activities
• Maintain CMDB accuracy and regulatory compliance
• Design and optimise SACM processes for internal and stakeholder use
• Generate regular SACM reports with insights and recommendations
• Monitor asset utilisation, compliance, and cost optimisation opportunities
• Conduct internal and external audits and risk management activities
• Assist with testing and configuring Asset/CI tooling integrations

• 2+ years in IT Asset Management or related role
• Experience with ITSM/asset management tools (ServiceNow, ManageEngine, Remedy)
• Strong understanding of SACM structure and governance
• Knowledge of IT asset lifecycle management and inventory best practices
• Awareness of software licensing models (e.g., Microsoft, Adobe, Oracle)
• Strong analytical and reporting skills
• Advanced Excel; Power BI is desirable
• Excellent communication and attention to detail

• collaboration
• attention to detail
• communication
• SACM
• CMDB
• ITSM tools (ServiceNow, ManageEngine, Remedy)