IT Asset Management Coordinator

In this role you will oversee the end-to-end lifecycle of IT hardware and software assets, ensuring accurate records and compliance with ITIL and security standards. You will collaborate with cross-functional teams to support BAU activities and enterprise IT projects, coordinating deployments, decommissions, and asset refreshes. The position emphasizes process discipline, data accuracy, and continuous improvement to maximize asset utilization. You will play a key role in supplier coordination, license tracking, and secure data handling, contributing to a efficient and compliant IT ecosystem.

• Manage end-to-end lifecycle of IT assets (procurement, deployment, tracking, maintenance, refresh, retirement).
• Maintain asset records across systems (Workday, Intune, SCCM) and ensure audit-ready data.
• Coordinate provisioning for hires/movers/leavers and recover/deploy assets as needed.
• Support software asset management (license tracking, renewals, utilization, vendor compliance).
• Oversee asset return and decommissioning with data wiping and secure disposal.
• Manage inventory and storage, ensuring available equipment for business needs.
• Liaise with external vendors for repairs, warranty claims, returns, and replacements while monitoring SLAs.
• Assist with software deployments, device configuration, OS rollouts, and troubleshooting with IT teams.
• Produce and maintain documentation, reports, and process records for compliance and efficiency.
• Support IT projects and technology refresh programs by logistics, tracking, and delivery coordination.
• Identify opportunities to improve asset management processes and end-user experience.

• Experience in IT Asset Management, IT Support, IT Operations, or similar tech environment.
• Understanding of IT asset lifecycle management (procurement, deployment, inventory, decommissioning).
• Familiarity with ITSM processes and ticketing systems (ServiceNow, Jira, or similar).
• Knowledge of Windows, macOS, and mobile device environments.
• Proficiency in Microsoft Excel for reporting and asset tracking.
• Experience maintaining records across multiple systems.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Proactive, process-driven approach with continuous improvement mindset.
• Experience with endpoint management tools (Intune, SCCM, Autopilot, JAMF) desirable.
• Knowledge of software licensing, compliance, and vendor management advantageous.
• Experience supporting IT projects or hardware rollouts beneficial.
• Understanding of IT governance, security controls, and compliance desirable.

• strong organizational skills
• attention to detail
• effective communication
• IT asset lifecycle management
• Intune
• SCCM