IT Business Analyst

Overview

STATUS: 37.5 hours per week, Fixed Term Contract (9 months)

SALARY: Competitive and based on experience and qualifications.

LOCATION: Manchester / Hybrid. The candidate may be required to travel between TNEI offices.

We are seeking an experienced IT Business Analyst to lead a critical business systems transformation programme. The successful candidate will take ownership of replacing our in-house developed application (currently serving as a CRM, HRMS, and Project Accounting system) with a scalable, best-in-class solution aligned to our growth strategy.

The candidate will work across multiple initiatives, including an ongoing HRMS implementation and the planned upgrade of our accounting system. A key focus will be ensuring seamless integration between systems and alignment with business processes.

This is a high‑impact role requiring strong stakeholder engagement, end‑to‑end project ownership, and the ability to bridge business needs with technical solutions.

Duties and Responsibilities

• Lead end‑to‑end business analysis from discovery and requirements gathering through to implementation and go‑live.
• Engage with stakeholders across Finance, HR, Operations, and Marketing to document and validate functional and non‑functional requirements.
• Analyse current systems and processes (AS‑IS), identify gaps and inefficiencies, and define future‑state (TO‑BE) workflows and solution requirements.
• Support system selection and vendor management, ensuring clear translation of business needs into deliverables and alignment across CRM, HRMS, Project Management and Finance systems.
• Oversee integration design, data migration, training, testing (including UAT), and implementation activities to ensure a smooth, coordinated deployment.

Requirements

• Proven experience as an IT Business Analyst delivering complex systems implementations.
• Strong experience with enterprise systems such as CRM, HRMS, and Finance/Accounting platforms.
• Experience working on system integration projects (APIs, data flows, middleware, etc.).
• Excellent stakeholder management and communication skills.
• Strong analytical and problem‑solving abilities.
• Experience working across the full project lifecycle (requirements through to go‑live).
• Ability to manage multiple workstreams and priorities.
• Experience in professional services, energy, and/or consultancy environments.
• Familiarity with project accounting and resource management systems.
• Experience supporting CRM, HRMS and/or Finance system implementations.
• Knowledge of integration tools or platforms (e.g. middleware solutions).
• Exposure to Agile and/or Waterfall delivery methodologies.

Benefits

• Work life balance: 25 days holiday and a day off to celebrate your birthday.
• Flexible working: Hybrid, core hours & annual alternative working location.
• Career growth: Development opportunities & funded professional memberships.
• Financial rewards: Discretionary annual bonus scheme, employee ownership dividend & pension.
• Family‑friendly: Enhanced family & carers leave.
• People & Community: Cycle to Work, travel loan, discounts platform, socials & charity matching.

Equality, diversity and inclusion

TNEI promotes equality, diversity and inclusion in a space where all are respected.

Please note we do not accept CV’s from recruitment agencies.

Applications will close on or before the 31 July 2026 .