IT Business Analyst

Toronto, ON Full-time CA$86,100 - CA$136,100 / year

Manulife’s Risk Technology team is seeking an experienced data and analytics professional to design and deliver technology solutions supporting Global Risk Management. This hybrid role is based in Toronto, Ontario.

Responsibilities

• Develop business requirements, technical specifications, and documentation for Risk Technology initiatives.
• Analyze complex datasets and work with management to design data-driven solutions.
• Conduct cost-benefit analyses to support strategic decisions, budgeting, and resourcing.
• Review workflows and processes, identify training needs, and support system implementations and enhancements.
• Collaborate in agile delivery and support user acceptance testing standards.
• Facilitate communication and training for team members and business stakeholders.
• Research and document business issues related to workflows, processes, and system design.

Qualifications

• 8+ years of relevant experience in analytics, technology, or risk-related roles.
• Strong SQL, data modelling, and dashboard development experience with tools such as Qlik, Tableau, or Power BI.
• Bachelor’s degree in Computer Science, Mathematics, Analytics, or a related field; a master’s degree is an asset.
• Expertise in system design, business analysis, and user acceptance testing.
• Understanding of operational risk and regulatory risk reporting methods, statistical analysis, and data inference.
• Experience using AI assistance to expedite the software development lifecycle.
• Experience with an eGRC tool such as Archer and knowledge of agile methodologies are preferred.

Compensation

Expected salary range: $86,100–$136,100 CAD per year. Eligible employees may also participate in incentive programs and receive benefits.