IT Business Analyst
Morson Group
Overview
As an experienced CRM-focused IT Business Analyst, you translate business needs into actionable, prioritized requirements for Agile delivery. You collaborate with Product Owners, engineers and stakeholders to shape customer-focused solutions, define Epics and user stories, and ensure teams have ready-to-implement work. You analyse data flows, interfaces and governance to support secure, compliant solutions. This hybrid role sits within a large UK organisation, offering technical impact and cross-functional collaboration.
Pay / Benefits- hybrid working
- bonus
- benefits package
- salary to 65k pa
- permanent contract
- Collaborate with Product Owners and stakeholders to identify problems, opportunities and outcomes
- Define and refine Epics and user stories for development and testing
- Maintain delivery momentum with cross-functional Agile teams and manage priorities
- Use data and performance metrics to improve delivery flow
- Analyse system interfaces, data flows and integration requirements with technical teams
- Ensure solutions meet governance, security and data privacy requirements
- Support Agile delivery by translating business needs into technical solutions
- Stakeholder engagement and clear communication across the project lifecycle
- Technology/digital/data/engineering environment experience
- Strong business analysis skills with problem-solving and requirements gathering
- APIs, system integrations, data flows, software architecture principles
- Experience analysing Swagger/OpenAPI interfaces and using SQL or similar for data validation
- Salesforce Sales Cloud or Financial Services Cloud experience
- Excellent communication and stakeholder management skills
- communication
- stakeholder management
- problem-solving
- APIs
- system integrations
- data flows
Reference: WJ-747_30991458