IT Business Systems Analyst

Contract until 26 February 2027

We are seeking an experienced IT Business Systems Analyst to join a dynamic team in Wolverhampton. This role combines both Business Analysis and Systems Analysis , acting as the key link between business stakeholders and IT delivery teams to ensure business requirements are effectively translated into technology solutions. The successful candidate will play a critical role in analysing business processes, gathering and documenting requirements, and supporting the delivery of innovative IT solutions that drive business improvement.

Key Responsibilities

• Act as the primary liaison between business users and IT development teams.
• Identify, analyse and document business needs, requirements, scope and objectives.
• Gather, validate and manage business and system requirements.
• Translate business requirements into functional and technical specifications.
• Evaluate current business processes and recommend technology-driven improvements.
• Research and document relationships between business processes, applications, data and systems.
• Serve as the conduit through which requirements flow between business and IT teams.
• Collaborate with cross-functional stakeholders to ensure successful solution delivery.
• Critically evaluate information from multiple sources, reconcile conflicting requirements and identify underlying business needs.
• Support business initiatives through effective project and stakeholder management.
• Ensure compliance with agreed Service Level Agreements (SLAs).
• Liaise with business, technology and support teams throughout the project lifecycle.
• Proven experience in Business Analysis and/or Systems Analysis.
• Strong understanding of business processes and process improvement methodologies.
• Experience working with cross-functional teams in complex business environments.
• Excellent stakeholder management and communication skills.
• Ability to gather, document and manage business and system requirements.
• Strong analytical and problem-solving capabilities.
• Experience translating business requirements into functional and technical solutions.
• High standards of written communication and documentation.
• Ability to manage multiple priorities and work independently with minimal supervision.
• Experience supporting business change and technology transformation initiatives.

Desired Qualifications

• Bachelor's degree in Business, Information Technology, Computer Science or a related discipline.
• Relevant professional certifications in Business Analysis or Project Management would be beneficial.
• Equivalent practical experience will also be considered.