IT Engineer - MSP Frontline Support & Security

Emplyfy is seeking an experienced IT Engineer to join a fast-paced MSP environment. You will be the first line of contact for customers, visit sites as needed to troubleshoot and resolve issues, and manage incidents through the Service Desk Tool.

You will maintain security standards (Cyber Essentials, GDPR) and work with Office 365, Intune, RMM, and Azure across Windows servers and endpoints. Strong communication and problem-solving are essential for success in this role.