IT Help Desk Lead — Student & Staff Tech Support

Warrington & Vale Royal College is seeking an experienced Digital Helpdesk Team Leader to oversee the day‑to‑day operation of our Digital Helpdesk and support the delivery of a responsive, customer‑focused IT service to students and staff. The role includes hands‑on 1st and 2nd line support, coordinating helpdesk activity, and supervising team members.

Flexible working options may be considered. The ideal candidate will have 5 GCSEs including Maths and English, strong knowledge of hardware,