IT Help Desk & Systems Support Specialist

PAL Group of Companies is seeking a Help Desk Analyst to join our team in St. John's, NL.

The role provides Tier 1 and 2 end-user support for internal staff, including on-site and remote desktop assistance, server and network maintenance, and collaboration with cross-functional IT teams. The ideal candidate will have a university degree or college diploma in Computer Science or related field, strong knowledge of Windows/Linux, and experience with SolarWinds, ticketing systems, and cloud