IT & Software

IT Incident Analyst – 24/7 Operations Lead

Adecco

Inverness · Scotland · United Kingdom

Adecco in the United Kingdom is seeking an experienced Incident Analyst to join a fast-paced IT Operations team in Inverness. You will monitor alerts, coordinate technical teams and suppliers, manage escalations and ensure service disruptions are prioritized and resolved.

Shift pattern: 4 nights on, 4 nights off, 4 days on, 4 days off. The role emphasizes clear communication to stakeholders throughout the incident lifecycle and ongoing opportunities to contribute to service availability and

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Reference: WJ-766_22332404

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