IT Incident Coordinator & Communications Lead

Scotiabank in Toronto is seeking an Incident Coordinator to lead and coordinate resolution of critical IT incidents (P2/P3). You will engage infrastructure, applications and vendor teams and ensure rapid recovery while communicating status to stakeholders.

The role requires 2-5 years in incident management, strong communication, and familiarity with ITSM processes and tools. You'll support Major Incident Officers and contribute to continuous improvement in a fast-paced enterprise environment.