IT Infrastructure Engineer
SAAB
As Infrastructure Engineer, you will support and enhance Saab UK's core IT infrastructure, spanning on-prem VMware, backup, servers, networks, wireless, and cloud services. You will help keep infrastructure secure, reliable, and well-documented across on-premises and Azure-based environments. Based in Fareham with some travel, you’ll work with cross-location teams to maintain resilient IT services and enable platform improvements. This is a hands-on role shaping our core technology backbone in a defence-focused organisation.
Pay / Benefits- 30 days annual leave
- Workplace pension scheme with 8% company contribution
- Private medical insurance
- Group income protection scheme
- Death in service insurance
- Up to 5% share matching scheme
- Provide day-to-day operational support for on-premises VMware environments (VMs, hosts, clusters, storage, management platforms)
- Monitor and maintain servers, storage, network, wireless, cloud, and infrastructure services for availability, performance, resilience and security
- Assist with administration of Microsoft Azure services (VMs, storage, networking, identity, monitoring, backup)
- Administer and support backup and recovery services, monitor jobs, investigate failures, assist with restores and routine recovery testing
- Provide technical support for LAN, WAN, switching, routing, firewalls, VPN, wireless, and Azure networking
- Support Microsoft 365 services (Exchange Online, Teams, OneDrive, SharePoint Online) within role scope
- Administer and support SharePoint sites, permissions and document libraries
- Investigate, troubleshoot, and resolve infrastructure incidents and service requests per SLAs
- Maintain infrastructure documentation, asset records, configuration data, procedures, and knowledge articles
- Support patching, upgrades, lifecycle management, change activity, and small-scale projects across on-premises and cloud environments
- Liaise with third-party vendors and internal stakeholders to resolve issues and drive service improvement
- Comply with IT policies, change control, security standards, and procedures
- Experience supporting VMware virtualization platforms in on-premise infrastructure
- Proficient with Windows Server, Active Directory, DNS, DHCP, Group Policy and related services
- Experience with backup, recovery and disaster recovery processes
- Understanding of networking (VLANs, routing, switching, firewalls, VPN, wireless, cloud networking)
- Experience administering or supporting Microsoft 365 services (SharePoint Online, Teams, OneDrive, Exchange Online)
- Awareness or practical experience of Microsoft Azure services (VMs, storage, networking, identity, monitoring, backup)
- Ability to diagnose and resolve technical incidents using structured troubleshooting
- Strong written and verbal communication for clear technical documentation
- Ability to prioritise workload and work both independently and in a team
- Strong communication
- Structured problem-solving
- Collaborative mindset
- VMware on-premises virtualization
- Windows Server/AD/DNS/DHCP/Group Policy
- Backup and disaster recovery
Reference: WJ-747_30135551