IT- Infrastructure Engineer

In this role you help plan, operate and secure the firm’s core IT infrastructure. You will be the first escalation point for infrastructure issues and work across end-user platforms, cloud services and network components to keep services running smoothly. You’ll partner with IT security and Service Desk to resolve incidents and implement improvements. This is a hands-on, cross-functional role in a forward‑looking, ESG‑minded firm where technology enables safer, more efficient delivery of projects.

• Administer Microsoft 365, Intune and Entra ID including Teams and telephony
• Manage patching and software deployment
• Support Azure Virtual Desktop
• Assist with network switching, wireless and firewall infrastructure
• Diagnose connectivity, performance and VPN issues
• Perform routine network and firewall changes
• Collaborate with Service Desk on escalated incidents and knowledge transfer
• Triaging infrastructure alerts and incidents
• Support Windows Server and Active Directory
• Maintain technical documentation and runbooks

• Proven experience in infrastructure engineering or advanced 2nd/3rd line role
• Strong Microsoft 365, Intune and Entra ID administration
• Solid networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPN) and troubleshooting
• Experience with enterprise switching and firewall platforms
• Experience supporting Windows desktop and server environments (on-prem and cloud)
• PowerShell scripting experience
• Structured troubleshooting approach and issue resolution
• Security-conscious approach to infrastructure administration
• Excellent written and verbal communication skills

• Strong communication skills
• Collaborative mindset
• Problem-solving orientation
• Microsoft 365
• Intune
• Entra ID