IT Infrastructure Manager

Change Digital are partnering with a leading global organisation to hire an experienced IT Infrastructure Manager to oversee infrastructure services across EMEA & US regions.

This is a key leadership role responsible for the end-to-end delivery, resilience, and continuous improvement of a hybrid infrastructure estate, spanning on-premise and cloud environments.

You’ll play a critical role in ensuring infrastructure services are secure, scalable, and aligned to business needs, while leading teams and driving operational excellence.

Key Responsibilities:

Infrastructure & Platform Management

• Own delivery and lifecycle of infrastructure services (on-prem & cloud)
• Manage servers, storage, virtualisation, networks, and end-user platforms
• Ensure high availability, performance, resilience, and capacity planning
• Support infrastructure security aligned to organisational standards

Leadership & Team Management

• Lead and develop infrastructure and cloud engineering teams
• Set objectives, manage performance, and support career development
• Foster a culture of accountability, collaboration, and continuous improvement

Service Management & Operations

• Own incident, change, and major incident processes
• Lead disaster recovery and business continuity planning
• Ensure ITIL-aligned service delivery and governance
• Manage key technology vendors and third-party providers
• Oversee budgets, forecasting, and cost optimisation
• Engage with global stakeholders to deliver stable, end-to-end services
• Define and deliver infrastructure roadmaps aligned to business goals
• Drive improvements across security, automation, and cost efficiency
• Support transformation initiatives, including cloud adoption and expansion

Skills & Experience:

• Strong experience managing enterprise-scale hybrid infrastructure
• Expertise across: VMware / virtualisation platforms, Cloud platforms (Azure / Entra ID), Networking & security technologies and Backup, disaster recovery & high availability
• Proven leadership experience managing technical teams and vendors
• Strong knowledge of ITIL, service management, and governance
• Experience managing risk, compliance, and audits (ideally in regulated environments)
• Financial and budget management experience

Certifications (desirable):

• ITIL

What’s on Offer:

• Opportunity to lead infrastructure across a global environment
• High-impact role with strategic and operational ownership
• Collaborative, forward-thinking technology function
• Competitive salary and benefits package

Interested?

If you’re an experienced Infrastructure Manager looking for your next leadership role in a global environment, apply now or reach out for a confidential discussion.