IT Infrastructure Team Lead

Salary: £58,000 - 98,000 per year

Requirements:

• We are looking for at least 5 to 7 years of proven hands-on infrastructure experience.
• We need highly developed leadership skills and exceptional people management skills.
• We require strong technical IT infrastructure expertise and experience managing and improving technologies, security, and compliance.
• We are looking for proven experience delivering infrastructure projects and changes in a fast-paced, high-frequency change environment.
• We need experience supporting a large 24x7 operations environment and leading a multi-skilled team through change and transition.
• We require experience managing internal and third-party resources to plan, design, build, and run enterprise IT infrastructure.
• We are looking for experience with cloud migration projects.
• We need an excellent understanding of enterprise best-practice infrastructure management, including automation/orchestration, monitoring, and logging.
• We require previous experience in mixed on-premises and cloud environments, such as Azure or AWS.
• We need working knowledge of information security threats and how to prevent them.
• We require minimum ITIL V3 Foundation certification and significant experience in ITIL-aligned environments.
• We are looking for excellent stakeholder management experience.
• We need a broad understanding of relevant technologies, including Microsoft server infrastructures, Linux/open‑source technologies, virtualisation, data centre and edge networking, endpoint security, Office 365, Microsoft Azure, scripting, PowerShell, and Ansible.

Responsibilities:

• We lead a team of highly skilled infrastructure professionals and manage third-party relationships.
• We are responsible for all infrastructure services, including network, hosting, and server infrastructure across on‑premises and cloud environments.
• We manage, mentor, and develop a team of 3rd line infrastructure engineers.
• We work closely with IT management, third parties, business owners, and product owners to deliver efficient infrastructure services.
• We oversee administration, operational support, and governance of infrastructure deliverables.
• We ensure solutions are fit for purpose and aligned to IT infrastructure roadmaps and architectural strategy.
• We manage incidents and requests in line with agreed SLAs and OLAs.
• We act as the first point of escalation for service and delivery issues.
• We carry out proactive incident, problem, change, and configuration management.
• We manage resources to ensure adequate cover for existing support requirements.
• We ensure effective disaster recovery and business continuity plans are in place and regularly tested.
• We manage effective and value‑adding third‑party relationships.

Technologies:

• AWS
• Ansible
• Azure
• Cloud
• Support
• ITIL
• Linux
• Network
• Office 365
• PowerShell
• Security
• DevOps
• IaaS
• Nexus
• PaaS

More:

Our client is based in Paddington, London, and we offer some remote working as part of a permanent full‑time IT Infrastructure Team Lead opportunity. The salary range is 65,000 to 75,000 plus benefits. This is a key leadership role within our IT infrastructure team, where we support enterprise infrastructure services across network, hosting, and server environments.

last updated 37 week of 2026