IT Manager

In this IT Manager role, you will lead and support diverse IT environments for Nanotek, ensuring secure, reliable systems for multiple customers. You will manage Azure, on‑premises and cloud services, network infrastructure, and security controls while guiding a small IT team. You’ll translate business needs into robust technical solutions, handle tenders, and shape IT strategy across healthcare-related environments. This is a hands-on, problem-solving position with a clear impact on service delivery, security, and operational resilience.

• Configure, manage and troubleshoot Azure services, including architecture, reporting, and peering
• Provide expert 3rd line technical support for complex issues across various IT systems and environments
• Line management of a small IT team (currently one person)
• Identify, source, negotiate and purchase all company IT requirements (hardware, telecommunications, etc.)
• Administration and installation of a wide range of software including Exchange 365, Spambrella, Team Foundation Server 2017, Devops 2022, IIS, FTPS, SMB 3
• Disaster recovery planning and backups/recovery
• Create network topologies for customers
• Cyber Essentials and Cyber Essentials Plus implementation
• Documentation of procedures and fixes
• Assisting with technical questions on tenders
• Asset tracking and IT hardware management
• HSCN and Healthcare exposure
• Managing SSL certificates and MFA across environments
• SSL, VPN, DNS, AD/Azure EntraID management, and security policy enforcement
• Veeam backup administration and management
• Remote access and virtualization administration (VMware ESXi, vCenter, VirtualBox)

• Networking fundamentals (subnets, routing, NAT, DNS, DHCP)
• Sophos XGS firewall configuration (rules, VPN, MFA)
• MS365 administration and MFA
• Virtualization expertise (VMware ESXi 8, vCenter, VirtualBox)
• Windows server and desktop administration
• Azure administration, architecture, peering, reporting, troubleshooting
• Security product management (antivirus policies and exclusions)
• Active Directory/Azure Entra ID and domain security
• SQL Server installation and configuration
• SSL certificate management
• MFA implementations (Google Auth, DUO, 365)
• Cycle through multiple customer environments and documentation of fixes
• Veeam backup technology
• Networking hardware and IT hardware procurement
• Healthcare IT experience (HSCN)
• Asset tracking and IT procurement
• Cyber Essentials and Cyber Essentials Plus implementation
• OpenVPN/Sophos VPN client support
• Remote access tools (TeamViewer, RDS, Citrix)

• Communication with varying customer technical abilities
• Documentation and procedural rigor
• Vendor negotiation and sourcing
• Azure
• VMware ESXi
• vCenter