IT Manager

Salary: £50,000 - 65,000 per year

Requirements

• Previous experience supporting IT within a manufacturing, production or industrial environment
• Previous IT management, senior infrastructure, systems administration or technical leadership experience
• Strong hands-on knowledge of Microsoft 365, Windows and Active Directory and/or Entra ID
• Experience supporting networks, servers, virtualisation, backups, firewalls and endpoint technologies
• Experience supporting business-critical systems such as ERP, CRM or other operational applications
• The ability to balance day-to-day technical support with projects, suppliers, cyber security and longer-term IT improvements
• Experience working in an environment where IT systems directly support production, engineering, operations or manufacturing processes

Responsibilities

• Manage and support IT infrastructure, networks, hardware, software and business-critical systems
• Provide hands-on technical support and resolve escalated infrastructure and systems issues
• Support Microsoft 365, Windows, Active Directory, Entra ID, servers, networking and endpoint devices
• Support virtualisation, backups, firewalls, access management and cyber security
• Manage system changes, infrastructure improvements, upgrades and IT projects
• Work with internal stakeholders, external suppliers and support providers to maintain reliable IT services

Technologies

• Active Directory
• CRM
• ERP
• Hardware
• Support
• Microsoft 365
• Security
• Windows
• Office 365

More

We are recruiting an experienced IT Manager to take responsibility for the day-to-day IT environment of our established manufacturing business in Norfolk. This is a hands-on role with direct ownership of local IT systems and infrastructure, while remaining involved in technical support, troubleshooting, security and improvement projects. The position is permanent and full-time, and is suited to someone who still enjoys being technically involved in a live manufacturing or production operation. This offers a varied role combining systems ownership, problem-solving and responsibility for improving our local IT environment.

last updated 36 week of 2026