IT Manager

In this IT Manager role, you will be the primary UK IT contact for a European real estate group, aligning local IT with the central European team. You will support end-user devices and Microsoft 365, manage onboarding/offboarding, assets, and access to systems like Yardi, and oversee SharePoint on the UK intranet. You’ll work with suppliers, manage budgets, and ensure proper software approvals, enabling smooth daily operations and secure IT governance. This is a hands-on, cross-border role with a practical, collaborative culture.

• discretionary annual bonus
• 25 days holiday + bank holidays
• hybrid working (3 days office)
• salary sacrifice pension
• private medical insurance
• dog-friendly office

• Provide day-to-day end-user IT support for UK staff (laptops, mobiles, printers, Microsoft 365) and manage incidents to resolution or escalation
• Onboard/offboard users in collaboration with HR and line managers, handling accounts, devices, and inductions
• Manage IT assets, mobile contracts, Teams telephony, and stock records; verify deliveries and process invoices
• Coordinate with suppliers on quotes, orders, and faults; monitor and track the IT budget
• Ensure new software undergoes the formal review/approval process before purchase or installation
• Raise and track access requests for business systems (including Yardi); provide first-line support
• Maintain the UK SharePoint intranet and assist the office manager with access control, CCTV, and door entry

• Solid experience in end-user IT support within a business setting
• Hands-on Microsoft 365 knowledge (Outlook, Teams, SharePoint)
• Experience with user accounts, permissions, onboarding/offboarding
• Strong organizational skills and record-keeping across assets, orders, and approvals
• Ability to explain technical problems in plain language to non-technical colleagues
• Yardi, Teams telephony, IT asset management experience or ITIL or Microsoft certification would help

• Clear communication
• Strong organizational skills
• Stakeholder management
• Microsoft 365 (Outlook, Teams, SharePoint)
• End-user IT support
• IT asset management