IT & Software

IT Manager - Oracle Simphony

Tria Recruitment

London · Greater London · United Kingdom

Overview

In this IT Manager role, you lead a small team to own and optimise the Oracle Symphony estate across multiple sites within a fast-growing hospitality brand. You’ll act as the senior technical escalation point and help structure IT operations to support rapid expansion. The role sits in a well-funded IT function and offers autonomy to influence decisions, drive process improvements, and enable the IT Director to focus on strategic initiatives. This is a hands-on, impact-focused position with broad cross-site responsibility.

Pay / Benefits
  • Autonomy
  • Hybrid working
  • Culture
  • Growth opportunities
  • Influence over IT strategy
  • Well-invested IT function
Responsibilities
  • Lead, manage, and develop a team of 3 IT Support Engineers
  • Own and optimise Oracle Symphony across a growing, multi-site estate
  • Act as the senior escalation point for technical issues across all locations
  • Identify recurring issues and implement long-term solutions
  • Introduce and improve IT processes, structure, and repeatability
  • Support a high-growth environment with new sites opening
  • Enable the IT Director to focus on more strategic initiatives
Key requirements
  • Proven experience with Oracle Symphony
  • Strong understanding of inventory management systems
  • Experience working within a Microsoft technology environment
  • Proven ability to handle senior-level IT support and escalations
  • Background in hospitality, retail, or similar multi-site environments
  • Proactive
  • Strong communicator
  • Autonomous
  • Oracle Symphony
  • Inventory management systems
  • Microsoft technology environment

Reference: WJ-747_30183645

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