IT Operations Leader: Automation & AI-Driven Support

Jobber in Canada is seeking an experienced Manager, IT Operations to oversee the IT Coordinator team and deliver reliable technology and service desk support across Edmonton, Toronto, Vancouver and beyond. You'll drive automation, reduce ticket backlogs, and partner with facilities, People, and Security to ensure smooth operations, strong SLAs, and scalable hardware lifecycle management for all Jobberinos.

This role blends hands-on leadership with strategic planning, including budgeting, vendor