IT Operations Leader: Remote Cloud & Service Delivery

GDIT is seeking an IT Operations Manager to oversee daily IT service delivery across the agency, ensuring reliable and secure technology operations. This role leads IT teams and vendors, drives operational excellence, and aligns infrastructure, applications, and end-user services with mission needs.

You will manage incidents, problems, changes, and requests, develop metrics, and promote continuous improvement while collaborating with cybersecurity and stakeholders to maintain high service