IT & Software

IT Operations Manager: Service Desk & Vendor Leadership

Hamilton Insurance Group, Ltd.

Hamilton · Ontario · Canada

The City of Hamilton is seeking a Manager, IT Operations to provide strategic and operational leadership for the IT Service Desk and contract/vendor management functions. The role focuses on service excellence, end-user support, and disciplined lifecycle management of technology contracts, reporting to the Director of Information Technology. As a member of the IT Management Team, you will translate priorities into clear plans, strengthen accountability, and build trusted relationships across

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Reference: WJ-3875_13396843

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