IT Release Analyst

In this role you will coordinate and delivery technology releases across the firm’s IT landscape to ensure stable, compliant and timely deployments. You will work with delivery teams, application owners and stakeholders to plan, test, communicate and implement releases with minimal disruption. The role is embedded in the Global Systems team, contributing to a culture of collaboration, quality and continuous improvement. You will help drive secure, well-controlled release processes at a global, multi-site professional services firm.

• pension
• private medical insurance
• Denplan
• season ticket loan
• discounted gym memberships
• holiday purchase and sale

• Release planning and scheduling across applications, infrastructure, devices and Microsoft 365
• Manage release readiness evidence including testing, dependencies and rollback plans
• Coordinate release testing, approvals and sign-off at checkpoints
• Oversee deployment activities, monitor progress and post-release validation
• Pilot and early-adopter programmes, communications and transition to production
• Support continual improvement of release management processes and documentation
• Collaborate with cross-functional teams to ensure consistency and compliance
• Maintain relationships with offices and stakeholders to support releases

• 2–4 years in IT release management, ITSM, project coordination or release/deployment roles
• Experience in IT release/change management within a medium/large organization
• Understanding of the release lifecycle (planning, testing, deployment, post-release review)
• Strong organisational and stakeholder management skills
• Excellent communication, written, verbal and presentation abilities
• Experience with Microsoft platforms (Windows, Office)
• Desirable understanding of legal/business applications (DMS, practice management, CRM)
• Experience supporting evergreen Microsoft 365, Office and Windows releases (advantage)
• Familiarity with Intune and Azure Virtual Desktop (beneficial)
• Cybersecurity awareness

• stakeholder management
• clear communication
• collaboration
• Release management
• IT Service Management
• Microsoft 365